Privacy Notice
Last Updated: 27th January 2026
Fact Forward Digital Foundation (“FFDF”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. We respect your rights and are committed to processing personal data fairly, lawfully, transparently, and securely.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, participate in our programmes, attend our events, complete surveys, subscribe to our communications, or otherwise engage with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Fact Forward Digital Foundation is a Kenyan non-profit organisation dedicated to advancing media and digital literacy, online safety, digital rights, and child protection. We work with children, young people, educators, parents, communities, government agencies, civil society organisations, researchers, and development partners to build safer and more inclusive digital environments.
2. Information We Collect
Depending on how you interact with us, we may collect:
3. Information You Provide
- Your name
- Email address
- Telephone number
- Organisation or school
- Job title
- County or location
- Information you provide through contact forms
- Event registrations
- Newsletter subscriptions
- Survey responses
- Feedback and enquiries
4. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Website usage statistics
- Cookies and similar technologies
5. Programme and Research Information
Where relevant to our programmes, we may collect information relating to participation in workshops, research, training, monitoring and evaluation activities, or safeguarding initiatives.
6. Children’s Privacy
Protecting children is central to our mission.
Where our programmes involve children, we collect only the information necessary for programme delivery, research, monitoring, safeguarding, or evaluation.
Where required by law, we obtain consent from a parent or legal guardian before collecting a child’s personal information. We also seek age-appropriate assent from children whenever appropriate.
We never knowingly use children’s personal information for marketing purposes or sell children’s data.
7. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Deliver our programmes and services
- Register participants for training and events
- Conduct research and assessments
- Monitor and evaluate programme impact
- Improve our website and services
- Communicate news, updates, and opportunities
- Meet legal and regulatory obligations
- Protect children and vulnerable individuals
- Prevent fraud or misuse of our services
8. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies help us:
- Remember your preferences
- Analyse website traffic
- Improve website performance
- Enhance user experience
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
9. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties where necessary, including:
- Service providers supporting our operations
- Research partners
- Donors and funding partners (using aggregated or anonymised information where possible)
- Government authorities where required by law
- Child protection authorities where safeguarding concerns arise
All third parties receiving personal information are expected to protect it appropriately and use it only for authorised purposes.
10. How We Protect Your Information
We take appropriate technical and organisational measures to safeguard personal information, including:
- Secure servers and cloud storage
- Password-protected systems
- Access controls
- Encryption where appropriate
- Staff confidentiality obligations
- Regular security reviews
While we work hard to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
11. How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and support legitimate organisational needs.
When information is no longer required, it is securely deleted or anonymised.
12. Your Rights
Under the Kenya Data Protection Act, 2019, you have the right to:
- Know how your personal information is being used
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where appropriate
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Office of the Data Protection Commissioner
To exercise your rights, please contact us using the details below.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our programmes, legal obligations, or website functionality.
The latest version will always be published on this page with the updated effective date.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Fact Forward Digital Foundation
General enquiries: info@factforwardfoundation.org
Website: www.factforwardfoundation.org
If you believe your personal information has been handled unlawfully, you also have the right to lodge a complaint with the Office of the Data Protection Commissioner in Kenya.
